I can’t tell you how many times I had to wait for a repairman, only to have him show up hours late and be out of the cabin within fifteen minutes.
It is one of the most horrifying things I have simply gone through.
I can also handle when my family has hiccups, even though I can’t handle this kind of incompetency. My a/c was experiencing a few hiccups, and I called the nearby heating and A/C company. I told them what was happening, and asked how long it would take to repair the a/c… She told me I would need to talk to the heating and A/C corporation when he got there. I asked to talk to a tech before I hung up, despite the fact that she said there were none available. I would definitely need to wait for the corporation to arrive, and then he would inspect the A/C component and tell me how long it was going to take to make the repair. I heard nothing, however he would get here when he got there, and he would take as long as he wanted to make the repair. She gave me time of arrival and made me aware of the window of arrival. Two hours after the arrival time, I was still waiting for the heating and A/C corporation. When he got there, it didn’t take long for him to tell me I needed an up-to-date fan motor. I asked how long it would take to make the repair? When he said it all depended on if they had a fan motor for my a/c, or needed to order it, I got upset. I told the person I talked to that I thought I needed a fan motor, and yet she didn’t tell this to the heating and A/C corporation.