Since I purchased our first Heating and A/C equipment, I have dealt with nothing but good, kind, and qualified cooling specialists. The mini split a/c system I have has lasted more than 12 years, and I have met multiple cooling representatives who have provided excellent and quality repair to me. When our first cooling component malfunctioned, I called the cooling company near our home and booked an appointment with their cooling representative. They called me the next afternoon before coming to the home to confirm our availability. This gesture was really organized and showed they care for their buyers. They were prompt with the appointment time and came fully geared for the a/c repair. The a/c system was terrible as I had been traveling all year, and I had not replaced the filters nor had a/c service. The professionals toiled at the quality a/c system until they found multiple worn-out components, and they were talking me through every major step they took. I saw the worn-out parts and was guided to where to order new components, but providing help with indoor comfort is about more than just reviving malfunctioned systems, it is also upon the cooling tech to let the client know more about a/c systems. The information I have gained from the cooling industry experts over the entire stage has helped me better understand these systems and how to maintain them. The professionals have top-notch people skills and are in a position to help out a client to their satisfaction.