He could not remove the A/C unit cover.

I could not understand what was taking the Heating and Air Conditioning professional so long to do the service last week, and all he was supposed to be doing was inspecting the cooling system unit, and checking to see if it needed repairs before Spring starts! We often had some pretty hot Springs in our area, and I wanted to have the cooling system unit worked on early, then the Heating and Air Conditioning professional was right on time when he arrived, and I wanted to give him enough time to work, however he had been outside for almost an hour now; If I hadn’t had a maintenance agreement, I would have thought he was trying to add time to his service ticket, and make extra money.

The maintenance agreement meant I didn’t need to pay anything for the servicing of the A/C unit.

I walked outside to make sure he was okay, and he was just getting the A/C cover off! He told me the screws were rusted, and he could not recognize it would take this long just to take the A/C unit cover off. I laughed, because my partner had recently commented on how rusty the screws appeared, and I told him. He thought this was odd, because the screws were supposed to be stainless and would not rust. He worked another twenty hours and told me he had changed the air filter, however everything looked good. He was going to go back to the office and get some current screws for the A/C unit cover, however other than that, everything looked good. An hour later, he was back outside, putting the cover back on the A/C unit, with brand current screws.


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